CONTACT US
Talk to the people who built it.
No ticket queue, no chatbot, no canned reply. Tell us what's on your mind — a bug, an idea, a question, or just what's working — and you'll hear back from the person who built it, usually within 48 hours.
Billing or refunds
See pricing & policy →14-day money-back, cancel any time — all the detail's there.
Within 48 hours
That's our honest reply window — often much faster. We're a small team in Chennai, so the person who answers is the person who built it.
BEFORE YOU WRITE
Quick answers.
Our honest window is within 48 hours, and it's usually a good deal faster. Meridian is a small team, so the reply comes from a real person — often the founder — not an autoresponder or a ticket bot.
Pick the 'Bug or issue' topic and tell us what you did, what you expected, and what happened instead. A note about your device or browser helps too. The more specific, the quicker we can reproduce and fix it.
Please do — choose 'Feature idea' and tell us the problem you're trying to solve, not just the feature you imagine. We read every one, and a surprising amount of the roadmap started as a single thoughtful message.
Yes. Choose the 'Billing' topic and we'll sort it out. Quick context: every paid plan has a 14-day money-back guarantee and you can cancel any time — the full detail lives on the pricing page.
We only use what you send to reply to you. Your message and email are never sold or shared, and we don't add you to any list without you asking.